At Swayne Johnson, we’re always looking for ways to improve the service we provide. Client feedback plays a vital role in helping us grow, refine our approach, and deliver the best possible experience. Every comment is appreciated – not only because it reflects the trust our clients place in us, but because it helps shape the way we work for the benefit of all our clients.
Maxine made the whole process very easy and not at all stressful. She made everything very easy to understand by explaining everything in detail.
This is the 4th time we have used Swayne Johnson; we are very happy, as always, with the service
In September 2017, 92% of our clients who responded to our Client Care Questionnaire were ‘Very Satisfied’ with our overall level of service.
Ability to communicate both in Welsh and English was important to me
Excellent service and very trustworthy
A very professional firm and staff
In October 2017, 100% of our clients who responded to our Client Care Questionnaire found our staff ‘Very polite and professional’.