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Client Feedback

You have something important to say and we’re listening…

Retaining clients is hugely important to us and so we really want to know what you think of us so that we can continue to improve on delivering a service that meets the highest possible standards.

    Name(s)

    Matter Ref

    Fee earner(s)

    How did you hear about us?

    How did we do?

    (a) Overall, how would you rate your experience with us?

    (b) Why have you scored us this way?

    How could we have improved on the service provided to you?

    Will you help us grow?

    You can help our business grow by recommending us to your family and friends. Would you do so?

    You can also help us to grow by writing a few words (a testimonial) about working with this member of staff and / or the firm

    Do you consent to us using publishing your testimonial for marketing purposes (e.g., website, social media)?*

    *Please note that we will never refer to you by name. Your testimonial may be accredited to “anon” or by the first letter of your surname e.g., “Mr / Mrs W”